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Frequently Asked Questions

We have developed a series of unique skin-types to make choosing products a sinch! Check out our Skin-Type link to see where you best fit, and then choose from the recommended products.

YES! In fact, we consider ourselves to be the cleanest, greenest, and non-toxic brand on the market. We only use ingredients that are truly botanical and come from nature and we never use mineral oil, lanolin, petroleum, petrolatum, (or any other petroleum derivatives), silicone, dimethicone, acrylates, polymers, co-polymers, parabens, sulfites, sulfates, propylene, butadiene, phthalates, dyes, colorants, surfactants, detergents, sodium benzoate, and/or any other unpronounceable chemicals. We also strive to reduce waste, reuse everything we can, recycle everything we can, and conserve water. For More Information please visit our page called Our Definition of Clean. 

Although we do use many organic ingredients, we are not certified Organic. We use the word Botanical because all of our ingredients originate from a biological source such as a plant, tree, flower, milk, nut, seed, or beeswax and some ingredients that come from the sea and earth like salts and clays. Many of the ingredients we use are not available in organic and in order to keep our products affordable, we are sometimes forced to forego the organic option in some ingredients. For more information please visit our page called Our Ingredients .

We are not vegan because we do use goat milk, honey, and beeswax (from a local San Diego family business) in some of our recipes.  

NEVER, EVER. We do not test our finished products or any of our ingredients on animals. We also only work with, and buy from, ingredient suppliers and manufacturers who also do not test on animals. We only use ingredients that have no need to be tested on animals.  

No. Each and every Beaute Nouveau recipe has been created from scratch by our Founder, Lacey Haegen. We do not purchase someone else’s products and just put our label on them. The only product we bottle is our Hyaluronic Acid Elixir.   

We prefer our own concept called “preserv-aging.” Since no one gets younger every day, we feel that it is silly to try to “anti-age.” What we hope to help with is taking care of skin to help it preserve itself; with nutrients, hydration, gentle care, and love. For more information please visit our page called "Preserv-Aging ."

YES! We call it the Botanical Beauty Club and it is super easy to get started. Just create a login here. Just for signing up you earn 50 points, then follow us on Instagram (even if you already do) for 50 pts, share about us on Facebook for 25 points, and earn 1 point for every $1 you spend. Redeem your points for $5, $10, $25 discounts - you can spend them as soon as you get them or save them up for the bigger discount. When you refer a friend with a $10 coupon code (just send them your unique link in your account) and they use the code, you automatically get a $10 coupon too! 

Yes! Beaute Nouveau is 100% Woman owned. It is also 100% self-funded and has never had investor support. It has organically grown over the years, through the love and support of clients who continue to purchase and share the products. To read about our Founder and our story click here. 

We do! We carry a small selection of makeup products we truly believe in, in terms of ingredients, brand mission, and performance. We cover the basics and offer Modern Minerals Foundation (absolutely flawless over the Creme Nouveau - watch our Instagram highlight called Makeup!), and Blush, Mascara, Brow Powder, and Lip Gloss by Lily Lolo. We also carry some gorgeous brushes.  

We always try to include a sample when we send out orders, but aren't able to send a variety of all of them at any given time. Samples are made at the end of batches when there is a little left over, but not enough to fill a full size jar. So, we don't always have samples in everything on hand.  

Members of our Botanical Beauty Club enjoy rewards points that can be applied to purchases! Points are accrued via purchases, social media interaction, referring friends through each members unique referral code, and for birthdays! Special promotion are offered to members during specific times. We also offer Free Shipping on any order of $75 or more.